Lead Management

Your customers don’t expect any miracles …
… but at least ONE answer to their inquiry.
We steer and conduct the system provider selection, define the overall processes and find and train skilled employees – in order to successfully implement your business development center within your company organization.

Make your success measurable!

If your customers do not receive any response within 4 hours after contacting,
they will most likely change the car dealer or brand.
21 out of Ø 26 customer contact points are already digital.

Do you want to take on the challenge?

  • Lead generation

    Outbound calls/ mailing
    SEA
    Social media marketing
    Business listing

  • Lead qualification

    Inbound calls/ mailing
    Call tracking
    Lead management system
    Customer data management

  • Lead processing

    Process development
    Process automatization
    Interface planning
    Sales optimization

  • Performance measurement

    Assessment management
    KPI measurement
    Quality management
    Commission models

Business Development Center

Contact person

Felix Lenz

consultant

References